Infobip Unveils CXOP: The Next Generation of AI-Powered Customer Conversations
Jun 11, 2025
Kuala Lumpur [Malaysia], June 11: Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) -- a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static, rules-based workflows to deliver dynamic, goal-oriented conversations across marketing, sales, and support -- at scale. The announcement builds on Infobip's AI Hub, marking a major step forward by natively infusing agentic AI across Infobip's entire award-winning product stack -- unifying channels, data, and automation into a single intelligent platform.